Privacy Policy

Whether you are an owner of any BlockEnergy system or just a visitor of our website, we at BlockEnergy (“Company” or ”We” or “Us”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy applies to information we and our affiliates collect:

On this website https://blockenergy.com/ and any page linked to it that we own or manage (“Website”).
In email, text, and other electronic messages between you and this Website.
In email, text, other electronic messages or by phone or letters between you and Us directly.
When you use or have operating at your home or facility any of our systems, including the BlockEnergy Smart Platform (referred to herein as our or your “system(s)”).

It does not apply to information collected by:

Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.
Third party contractors, including those that may be servicing or managing your BlockEnergy system.
Your utility energy provider or any other operator of your BlockEnergy system that is not Us.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website and not to use our systems. By accessing or using this Website or becoming a subscriber to any of our systems, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website or any of our systems after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We May Collect About You and How We Collect It

We collect several types of information from and about users of our Website or users of our systems, including information:

By which you may be personally identified, such as name, residential and postal addresses, email address, and telephone number (“personal information“);

About your internet connection, the equipment you use to access our Website, and usage details; and/or
About your electricity usage at the residence or facility for which our systems are installed and operating, including your account information with public utilities or other operators of our system.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through the Website or use our systems. Information collected automatically may include usage details, IP addresses, and information collected through cookies.

By operation of our systems which may provide data to us or the system’s operator automatically or upon query.
From third parties, for example, your electric utility or other operators of your system.

Information You Provide to Us

The information we collect on or through our Website may include:

Information that you provide by filling in forms on our Website or submitting forms or information to us. This includes information provided at the time of subscribing to our services or systems. We may also ask you for information when you report a problem with our Website.

Records and copies of your correspondence (including email addresses), if you contact us.
Your responses to surveys that we might ask you to complete for research purposes or for purposes of using our systems.
Your submission of information in the process of purchasing any of our systems, or becoming a subscriber of our systems.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website or use our systems, we may use automatic data collection technologies to collect certain information about your use of our systems, equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically on the Website is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.

Speed up your searches.
Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Web Beacons. Pages of our Website or our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.

The information we collect automatically through use of our systems may include personal information, including:

Details about your electricity usage, including electricity generation, storage and consumption.
Details related to your account(s) with other public or community electricity providers, including financial information related thereto including electricity rates, credits, deductions etc.

Collecting such information allows us to provide the functionality of our systems to you and allows us to improve our systems and to deliver a better and more personalized service.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.
To provide you with our systems, information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.

To provide you with notices about your use of our systems.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
To notify you about changes to our Website or any products or services we offer or provide though it.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. Such disclosures include information about your electrical usage unassociated from you personally.

We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.

To other operators of our systems (including public utilities and community operators), contractors, service providers, and other third parties we use to support our business or operate and maintain your system.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of use and other agreements.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, or others.

Your Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. As to our Website, you can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Our systems. Certain functions of our system that collect personal information may be disabled, either by contacting us or your system operator directly (see our contact information below).

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

For example, California residents have a right to knowledge, access, and deletion of their personal data under the California Consumer Privacy Act. California residents also have a right to opt out of the sale of their personal data by a business and a right not to be discriminated against for exercising one of their California privacy rights.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by updating the date of the privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.